1989-1990, Legal Secretary, Reese & Reese Attorneys at Law, Daleville, Alabama
Managed up-to-date court calendars, transcribed attorney tapes, answered telephones, scheduled and rescheduled appointments, billed clients, received payments, developed office and client files, filed correspondence and legal documents, and assisted clients. Prepared legal documents, correspondence, and other related documents. Provided assistance and guided walk-in clients.

1990-1993, Technical Writer, National Systems & Research Co., Colorado Springs, Colorado
Produced and maintained high-quality documents in a standardized format for the Navy Ships Parts Control Center (SPCC) Contract. Composed and edited manuals, presentations, proposals, reports, and correspondence. Trained, provided detailed direction, and performed final technical editor review on other technical writers’ work. Trained clerks. Performed administrative tasks for management, staff, and customer.

1994-1995, Family Outreach Coordinator/Manager of Pear Blossom Cottage, US Army, Camp Stanley, Korea
Worked with Army Post Chaplain. Prepared flyers and other information bulletins. Gathered information about local helping agencies and provided this information to US military, Department of Defense, and authorized family members to aid in their adjustment to a foreign country and military environment. Planned and organized monthly activities, classes, briefings, and publicity campaigns. Prepared a monthly calendar of events, maintained records of newcomers and volunteer information, coordinated with Army Community Service and Family Advocacy Staff, and provided a relaxed atmosphere for family members to gather and meet others. Organized and led recreational tours for military families.

1995-1997, Purchasing Technician, City of Fayetteville, North Carolina
Processed purchase orders, sorted, and mailed to vendors and departments as applicable. Prepared and maintained purchase order files. Logged all surplus items in spreadsheet and kept surplus notebook current. Prepared and maintained vendor database and files. Interfaced with other departments, city contractors, vendors, and public.

1999-Present, Office Manager, Hudson Computer Services, LLC
Prepare, edit, and maintain proposals, contracts, estimates, invoices, and statements for clients. Maintain all estimates, invoices, and payments in Quicken Home and Business software. Answer calls, screen mail, and order supplies. Photocopy, fax, mail, and e-mail documents.  Responsible for accounts payable and accounts receivable. Provide customer service responses and manage technical staff tasks and customer cases using Microsoft Dynamics CRM.