Standard Services
Contact us for all of your information management needs.
Managed Services
Our Flagship Service
We are not just another break-fix help desk!
Hudson Computer Services takes a proactive maintenance approach by conducting scheduled maintenance on your information systems instead of reacting to problems. This approach allows you to budget monthly for the level of technology support you need.
The annual maintenance agreement includes the standard services below to help you maintain your systems. It also includes the invaluable support of our entire staff in helping you prepare a life-cycle information management strategy. This strategy maximizes your technology investment and gets you access to readily available advice whenever you need it.
Server Management Your servers are the heart of your business. Your business depends on information and your servers are paramount to managing that information. HCS will conduct server administration, monitor you backups and security software, update your systems, and make minor repairs to your environment as part of the annual maintenance agreement. |
| Workstation Maintenance Workstation performance determines productivity and satisfaction. Personal Computers are the tools of today’s information worker. We will make sure that your tools are properly maintained and protected from ever increasing threats. Workstation maintenance includes periodically removing temporary files, defragmenting hard disks, managing anti-virus and anti-spam software, and other tasks that can drastically improve employee satisfaction and productivity. |
| Network Services Connecting people to information turns data into knowledge. Information on your servers is only accessible if your network and network services are designed and functioning properly. Our experts learn the capabilities and needs of your existing infrastructure and design a customized solution that provides the most reliable access possible to your information and shared resources. |
Security Ensuring information is available to the right people at the right time. Protecting the confidentiality of your customer information and making sure that correct information is available precisely when it is needed is our security goal. HCS will deploy a "defense in depth" strategy which provides multiple layers of security for your systems and information to ensure that your business information is available when and where it is needed. |
| General Support Getting the advice and support you need keeps it all working together. Installations, upgrades, troubleshooting, and repairing are inevitable. We are always available to advise you on the best approach and to help you maximize your investment. HCS takes a project-oriented approach to providing technology support. We will take the time to determine exactly what suits your needs and work to achieve the desired goal. A number of incidents are included in an annual agreement to allow you the flexibility to manage improvements and problems without changing your budget. |